Hellooo, I'm Paulina Ho. I'm a designer/artist based in NYC. This is my small-batch experimental shop of art and miscellany. Feel free to reach out for any questions, comments, or special orders. Contact
WHERE ARE YOU BASED?
New York City, USA
I usually ship the next business day, but please give me an additional 1-2 days to package and send out your items. If you want expedited shipping, contact me before placing an order.
HOW WILL MY ITEMS BE SHIPPED?
Prints that are 9 x 12 or smaller will be shipped in a rigid flat-mailer using First-Class Mail®. Larger Prints will be shipped in a tube using First-Class Mail® Parcel. Anything small will be mailed in a small envelope using First-Class Mail® and should take about 1-4 business days. Please contact me if it's taking suspiciously long!
DO YOU SHIP INTERNATIONALLY?
Yes, just contact me about which items and which country. WHAT'S YOUR RETURN AND EXCHANGE POLICY?
If something is wrong with your purchase, contact me within 14 days of shipping and I'll refund you the price of the item when I receive it. If prints didn't arrive safely, I will gladly ship out another.